Customer Service Representative

  • Contratto permanente
  • Tempo pieno
  • Tra 20$ e 23$ lordo/ora
  • Almeno 2 anni di esperienza
  • Maturità
  • CSR

Compito

Key Responsibilities 

  • Assist customers with preparing and consolidating orders.  

  • Obtain shipping quotations and respond to related queries.  

  • Prepare export documentation and support export administration.  

  • Liaise with relevant authorities as required.  

  • Coordinate export compliance in collaboration with the production team.  

  • Manage import documentation and ensure compliance with customs regulations.  

  • Track and monitor shipments to ensure timely delivery and resolve any delays.  

  • Communicate with freight forwarders, carriers, and customs brokers for both import and export processes.  

  • Maintain accurate records of all import/export transactions for audit and reporting purposes.  

  • Ensure adherence to international trade laws, tariffs, and duty requirements.  

  • Perform other duties appropriate to the position and occasionally support team members.

Profilo

Your Profile 

  • Ideally have an International Business, or export administration background. 

  • Excellent interpersonal skills to facilitate communication between teams and with customers and colleagues of diverse origins  

  • Strong attention to detail 

  • Ability to manage multiple priorities in a fast-paced environment 

  • Calm and confident with problem solving skills. 

  • Ability to continually improve quality and effectiveness in all activities 

  • Organized and efficient to meet deadlines and deliver objectives 

  • Flexibility and the ability to work as part of a team but also on own initiative 

  • IT literate with a good understanding of Microsoft Office (Word, Excel, PowerPoint)  


Why Join Kersia? 

  • Purpose-Driven Mission: Contribute to global food safety and sustainability. 

  • International Environment: Work with teams across continents and cultures. 

  • Innovation-Focused Culture: Be part of a company that invests in R&D and values new ideas. 

  • Career Development: Opportunities for growth, learning, and advancement. 

  • Inclusive & Collaborative Team: Join a supportive and dynamic work environment. 

Ready to make a difference in the future of food safety? 

Apply now and become part of the Kersia journey!